Payment & Shipping

The following conditions apply to shipping within the United States:

Shipping Destinations

We currently deliver to all 50 U.S. states. Shipping to PO Boxes, military addresses (APO/FPO), and U.S. territories is not supported at this time.

Shipping Costs

Contiguous United States (48 states): Free shipping ($0.00)
Hawaii and Alaska: Flat shipping rate of $9.95

Delivery Times

Unless otherwise stated in the product description, all products are delivered within 2 to 5 business days from the date of dispatch. Orders are processed Monday through Friday, excluding public holidays.

Please note that made-to-order or personalized items may require additional production time before shipping. Estimated delivery times will be updated accordingly on the product page.

Shipping Carriers

Orders are shipped via reputable shipping carriers such as USPS, UPS, and FedEx. The choice of carrier depends on the delivery destination and package size.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track the shipment status online.

Payment Methods

We offer the following secure payment methods:

Credit cards: Visa, Mastercard, American Express, Discover
PayPal
Amazon Pay
Apple Pay
Google Pay
Meta Pay
Shop Pay
Klarna (Buy Now, Pay Later)
Venmo
iDEAL, Bancontact, eps, Sofortüberweisung (for international customers where applicable)
Twint (for Switzerland only)

Additional Information

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for delays or delivery failures resulting from incorrect or incomplete address information.
In case of delivery delays or issues, please contact our customer service team promptly at info@heybalu.com.
All prices shown include any applicable sales taxes unless otherwise stated.

Contact

Lyto Brands Group Inc.
1111b S Governors Ave, STE 37287
Dover, DE 19904, United States
Phone: +1 786-741-8866
Email: info@heybalu.comh